Privacy Policy

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 2220).

We collect information about you for 2 reasons: firstly to process your order and secondly to provide you with the best possible service.

We will not e-mail you unless it is about a specific commission or purchase that we are discussing with you. We will never email you for marketing purposes or pass on any of your details to any third party under any circumstances whatsoever.

We will only collect information about you if you place an order or commission a bespoke piece of jewellery, in which case the type of information we will collect will include:

  • name
  • address
  • telephone number
  • email address
  • item(s) purchased or commissioned
  • credit/debit card details (for temporary use only – not stored)

The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.

The personal information which we hold will be held securely in accordance with our internal security policy and the law.

If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.

We may use technology to track the patterns of behaviour of visitors to our site. This can include using a “cookie” which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.

If you have any questions/comments about privacy, you should contact us.

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