Customer Reviews

Here is a small selection of recent comments from our clients:

• Mike and I would like to express our thanks for all the help and advice which you have given us over the course of the last few months.

  I am absolutely thrilled with my engagement ring which has drawn many compliments from friends, family and even complete strangers!

  The insurance valuation which you produced, together with the certificate, was very professional and has given us peace of mind.

  We will be back very shortly for our wedding bands!"

• Thank you for the wonderful ring - it was a long day waiting to be able to place the ring on my finger on his return from work, after its arrival in the morning post!

  We both think it is better than we could have imagined and I can't stop admiring it.  An extra bonus has been that so many other people have noticed its uniqueness and commented on its beauty.

  Thank you again and see you soon - we'd love you to do the wedding rings.

• I am THRILLED with my tankard.

  I think - and so does everyone else - that it is superb. I tell everyone what a great fellow you are and how skillful and I hope good comes of it.

  I have greatly enjoyed the talks we've had in planning it too. It's all been fun. Thank you."

• Rubinstein Keightleys in Uppingham provide excellent customer service, and outstanding jewellery at exceptionally good value, which needs to be experienced to fully appreciate. 

  Their quality truly is second to none.  Peter is currently sourcing a nice ruby to complete a special ring for me that Im really excited about."  Letter sent to Stamford Living Magazine

• The ring was received this morning (incredibly fast!).

  It looks absolutely marvelous and has surpassed all my expectations. I have examined the incredibly fine detail on the seal impression. Wonderful work.

  Thank you very much! I shall have no hesitation in recommending you.

• "Blown away!! He absolutely loves them, and is in awe at the minute detail and precision of the copying from the actual guitar.

  I can't thank you enough for everything, the design, (you really picked up the brief completely,) the workmanship and the speed of completion.

  I really do appreciate the extra time and effort you had to put in to have them ready for our anniversary on the 3rd of April. Im sure you and your team must be very pleased with them too? They are quite PERFECT, thank you."

• "I am pleased to say that the ring arrived today.

  I am really so pleased with the finished item. The quality of the engraving is superb the attention to detail fantastic. I will not hesitate to recommend you wholeheartedly, and look forward to using you again in the future."

• I have today received my diamond and amethyst ring which you have re-built for me and I just wanted to thank you so much.

  I cannot tell you how delighted I am with it. I had given up hope of being able to wear it again and to have it back looking just as it was when I first got it in 1957 is wonderful. When it arrived I couldn't bring myself to open the box right away in case it was a disappointment, so you can imagine how pleased I was when I saw it.

  Thank you too for making it possible to use the original amethyst. I shall treasure it and have a great deal of pleasure wearing it./p>

• This is just a quick note to thank you and your team for the wonderful Templar ring you made from my engagement and wedding rings.  The whole experience, from the initial metting to discuss the style, via several telephone conversations, to the final, beautiful ring itself, was a truly thrilling experience.  There is always a slight reservation when commissioning something that it may not live up to expectations, but from the fit to how it looks, my ring is absolutely perfect.

• The Commodore's tie pin is perfect, in fact more than that, it is better than the original in its stem and fastening, so that my successor cannot lose it as easily as I did its predecessor.  Thank you for getting me out of a huge embarrassment."

• From my first meeting with your partner at my MBA graduation to the informal discussions over the phone, courtesy and quality were the recurring themes.

  I was astonished at the level of care which you  took to ensure that the piece I received exceeded my expectations and the grace with which you put up with several changes to design and  methods of payment were clear highlights in my dealings with you.

  I would not hesitate to recommend your services to anyone seeking a truly individual piece of jewelry.

• Thank you so much for the exquisite ring which I received last week.

  I trust it will rekindle the knowledge and wisdom I gained at Cambridge (smile).

  Rest assured, I'll treasure this ring for the rest of my life."

• We are both delighted with the rings and chain which seem quite excellent.  Also, many thanks for doing the valuations, we couldn't be more pleased about everything."

• Many thanks indeed for the signet ring  It is absolutely perfect and very well received.  I look forward to doing business with you again at some time in the future."

• I just wanted to thank you very much for the beautiful platinum and gold wedding ring you made for our wedding in August.  You interpreted my ideas exactly and we are both delighted with it.  Many thanks."

• Very many thanks for the trouble you have taken over our insurance valuations.  We found the detail fascinating."

• The thistle brooch is a great success with both my wife and me.  It works extremely well and must be one of the best things to have come out of the internet - thank you very much."

• Many thanks once again for your prompt service and excellent workmanship.  I have got a very happy wife and have now increased my holdings on Brownie Points."

• Absolutely thrilled with the ring you made for me - everyone has commented on it's beauty and especially the stone, it really does sparkle. Ian especially loves it.

• I received the ring on Friday, looks wonderful, couldn't have imagined anything better.

• Just to say a HUGE thank you for the ring: it is absolutely PERFECT.

  I also wanted to thank you for your professionalism and helpfulness. I made contact with several jewellery designers before choosing you, but most were disinterested in my custom (and dismissive of my budget!).  It was great to find someone who listened to what i wanted, and interpreted it so well. Working as i do in a job where communication is so important, i wanted to commend you on your communication skills with your client!

  It has been a truly great experience dealing with you.  You will have my reccommendation, and hopefully my custom in the future.

• Thank you so much!  We received the ring on Thursday, and our daughter Kara came in on Friday morning.  We gave it to her on Sunday (on Russian Easter) dinner, and she loved it!  She went back to the U.K. yesterday.   Again, thank you most sincerely for all your help and expediency!

• Let me take this opportunity to say a special thank you for the service that you provided in dealing with this special request.

    Unfortunately you can find yourself accepting poor service as standard these days and it is very refreshing to find people who don't mind going that extra mile in order to ensure that the client walks away happy with their purchase."